God bless you Bob Liles! He called me back just five minutes after receiving my answerphone message - and with "The Captain" (my better half) en route to Tescos having left his mobile at home, I had a whole hour to wait to deliver the good news that we were soon to be Rais' new guardians. An hour that I mostly spent skidding up and down the wooden floor in my slippers like a 6 year old going to Disney.
